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ROB48 11-05-2021 04:45 AM

Field of Armor Tanks
 
Is anybody else having trouble with their account? They have moved locations and changed the site page. My account no longer exists (along with my last unfulfilled order). I have sent a couple of site messages, but have not received any replies. Does anybody know the phone number?
Thanks, Bob

ROB48 11-06-2021 11:54 PM

Re: Field of Armor Tanks
 
Heard from Loic today. He states that they are having problems with the new web site and hope to get them fixed soon. I hope so.
Bob

Rolling Thunder Tech 11-07-2021 03:11 AM

Re: Field of Armor Tanks
 
I've been trying to reach Loic for a couple of weeks. Hopefully he will respond soon.

Leonard

inxsone 11-12-2021 01:25 AM

Re: Field of Armor Tanks
 
Try messaging their Facebook account. If you bother them enough they respond.

Rolling Thunder Tech 11-12-2021 05:25 AM

Re: Field of Armor Tanks
 
I'll try that. Need to call in the artillery

ROB48 12-23-2021 04:36 PM

Re: Field of Armor Tanks
 
Well, Loic is back to his old tricks. Haven't received my part and he hasn't responded to any of my emails or messages I have sent on the FOA site.

ROB48 12-30-2021 02:11 AM

Re: Field of Armor Tanks
 
I am at a complete loss of what to do. I have sent around 20 messages on their site (old and new) and have sent messages directly to Loic's email address. He (they) has not replied to a single one so far. The item I ordered was an "In Stock" item when I ordered it and the site shows they have 7 "In Stock" now. Any suggestions???
Thanks, Bob

Warriorant 12-30-2021 01:15 PM

Re: Field of Armor Tanks
 
Try this site:

https://www.facebook.com/groups/1987...ages_group_cta

He seems to be answering their questions as they seem to be quite big customers.

Not good though for you to be stressed when you've ordered a part, paid for it & then get no reply. Leaves a bad feeling, seen all this before with numerous vendors throughout the years. Very sad for such a small hobby now.

Thanks Antony

saracen 12-30-2021 04:46 PM

Re: Field of Armor Tanks
 
Mine were "in stock" in July when I placed the order. Then it turned out they had none of the steel parts cut (US halftracks) but were expecting them in "a couple of weeks".

Email from Loic on the 13th October (eleven weeks later): "still waiting on metal but that should not be long. You are first in our order resolution".

Newsletter 4th December (seven weeks later): "Our next goal is to get the the M3 / M16 / T12 halftracks produced".

I've raised a case with Paypal now as the 180 days runs out in a couple of weeks.

ROB48 12-30-2021 05:29 PM

Re: Field of Armor Tanks
 
I just joined the FOA Facebook site. I had to create a Facebook account. Believe it or not, this is my first time with a Facebook account (probably one of the few people left in the world without one).
Antony,
How do I add a comment about my problem? The site rules tell you not to add negative comments. They want you to try other means. I have done that. I have also texted a message directly Loic and still no response.

Hammer's Africaners 12-30-2021 07:59 PM

Re: Field of Armor Tanks
 
I know he opened a new hobby shop, try calling there to contact him or someone in the store that could help.


his link loic@kitlinx.com


hobby shop name
M R S Hobby Shop of SLC


Link to hobby shop phone number 801-572-6082



Hope this helps


Hammer

ROB48 12-31-2021 01:25 AM

Re: Field of Armor Tanks
 
I tried calling the old number for Loic. A message tells you to send a text to that number, so I did. Lo and behold, I got a text back about an hour ago that my part has been shipped!!!

Rolling Thunder Tech 12-31-2021 03:12 AM

Re: Field of Armor Tanks
 
Took a few years but my R/C Sherman finally arrived today.

wha hoo

Squidley 01-03-2022 11:11 AM

Re: Field of Armor Tanks
 
Quote:

Originally Posted by Rolling Thunder Tech (Post 206152)
Took a few years but my R/C Sherman finally arrived today.

wha hoo



Awesome way to end the year!

ROB48 01-04-2022 04:12 AM

Re: Field of Armor Tanks
 
Received my part today. Now I can get back to my SdKfz 250 build.


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