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Old 11-05-2021, 05:45 AM   #1
ROB48
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Field of Armor Tanks

Is anybody else having trouble with their account? They have moved locations and changed the site page. My account no longer exists (along with my last unfulfilled order). I have sent a couple of site messages, but have not received any replies. Does anybody know the phone number?
Thanks, Bob
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Old 11-07-2021, 12:54 AM   #2
ROB48
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Re: Field of Armor Tanks

Heard from Loic today. He states that they are having problems with the new web site and hope to get them fixed soon. I hope so.
Bob
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Old 11-07-2021, 04:11 AM   #3
Rolling Thunder Tech
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Re: Field of Armor Tanks

I've been trying to reach Loic for a couple of weeks. Hopefully he will respond soon.

Leonard
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Old 11-12-2021, 02:25 AM   #4
inxsone
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Re: Field of Armor Tanks

Try messaging their Facebook account. If you bother them enough they respond.
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Old 11-12-2021, 06:25 AM   #5
Rolling Thunder Tech
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Re: Field of Armor Tanks

I'll try that. Need to call in the artillery
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Old 12-23-2021, 05:36 PM   #6
ROB48
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Re: Field of Armor Tanks

Well, Loic is back to his old tricks. Haven't received my part and he hasn't responded to any of my emails or messages I have sent on the FOA site.
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Old 12-30-2021, 03:11 AM   #7
ROB48
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Re: Field of Armor Tanks

I am at a complete loss of what to do. I have sent around 20 messages on their site (old and new) and have sent messages directly to Loic's email address. He (they) has not replied to a single one so far. The item I ordered was an "In Stock" item when I ordered it and the site shows they have 7 "In Stock" now. Any suggestions???
Thanks, Bob
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Old 12-30-2021, 02:15 PM   #8
Warriorant
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Re: Field of Armor Tanks

Try this site:

https://www.facebook.com/groups/1987...ages_group_cta

He seems to be answering their questions as they seem to be quite big customers.

Not good though for you to be stressed when you've ordered a part, paid for it & then get no reply. Leaves a bad feeling, seen all this before with numerous vendors throughout the years. Very sad for such a small hobby now.

Thanks Antony
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Old 12-30-2021, 05:46 PM   #9
saracen
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Re: Field of Armor Tanks

Mine were "in stock" in July when I placed the order. Then it turned out they had none of the steel parts cut (US halftracks) but were expecting them in "a couple of weeks".

Email from Loic on the 13th October (eleven weeks later): "still waiting on metal but that should not be long. You are first in our order resolution".

Newsletter 4th December (seven weeks later): "Our next goal is to get the the M3 / M16 / T12 halftracks produced".

I've raised a case with Paypal now as the 180 days runs out in a couple of weeks.
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Old 12-30-2021, 06:29 PM   #10
ROB48
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Re: Field of Armor Tanks

I just joined the FOA Facebook site. I had to create a Facebook account. Believe it or not, this is my first time with a Facebook account (probably one of the few people left in the world without one).
Antony,
How do I add a comment about my problem? The site rules tell you not to add negative comments. They want you to try other means. I have done that. I have also texted a message directly Loic and still no response.
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Old 12-30-2021, 08:59 PM   #11
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Re: Field of Armor Tanks

I know he opened a new hobby shop, try calling there to contact him or someone in the store that could help.


his link loic@kitlinx.com


hobby shop name
M R S Hobby Shop of SLC


Link to hobby shop phone number 801-572-6082



Hope this helps


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Old 12-31-2021, 02:25 AM   #12
ROB48
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Re: Field of Armor Tanks

I tried calling the old number for Loic. A message tells you to send a text to that number, so I did. Lo and behold, I got a text back about an hour ago that my part has been shipped!!!
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Old 12-31-2021, 04:12 AM   #13
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Re: Field of Armor Tanks

Took a few years but my R/C Sherman finally arrived today.

wha hoo
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Old 01-03-2022, 12:11 PM   #14
Squidley
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Re: Field of Armor Tanks

Quote:
Originally Posted by Rolling Thunder Tech View Post
Took a few years but my R/C Sherman finally arrived today.

wha hoo


Awesome way to end the year!
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Old 01-04-2022, 05:12 AM   #15
ROB48
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Re: Field of Armor Tanks

Received my part today. Now I can get back to my SdKfz 250 build.
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