I've read this thread and remained silent, for reasons which will soon be obvious.
About a year ago; I had delay problems with an order, similar to Fazz's. When Graham eventually surfaced, he apologized profusely and MORE than made up for the screw up (I think the details of how he made it right should not be made public - just say he was VERY gracious).
BOTTOM LINE - He made things right; which made me happy.
Now, Graham...... since you've been so crazy to appear on this site - please read our thread on your VN jungle boots. Next production go around - could you get your guys to add the crucial nylon ankle reinforcement straps ?
About a year ago; I had delay problems with an order, similar to Fazz's. When Graham eventually surfaced, he apologized profusely and MORE than made up for the screw up (I think the details of how he made it right should not be made public - just say he was VERY gracious).
BOTTOM LINE - He made things right; which made me happy.
Now, Graham...... since you've been so crazy to appear on this site - please read our thread on your VN jungle boots. Next production go around - could you get your guys to add the crucial nylon ankle reinforcement straps ?